Client Success Stories

We worked with Susan Rollins for about two years while searching for the right home.  She showed us several properties and was patient, knowledgeable and supportive throughout the entire process -- even when we changed our minds on a potential purchase, she repeatedly stated she just wanted us to be happy with our decision.

Once we narrowed down our desired location and with few (actually zero) properties on the market, Susan sought out potential sellers with personalized, hand-written notes. Although we ultimately connected directly with sellers (and former neighbors) of a home that was not yet on the market, Susan stepped in to help with the contract and final details of the transaction.  Her guidance and expertise were extremely valuable and helped ensure everything went smoothly.

Beyond the real estate transaction, Susan has helped familiarize us with the Vail Valley area.   We truly appreciate her kindness, professionalism and dedication and we would highly recommend her to anyone looking for a committed and trustworthy realtor. She is an absolute pleasure to work with.

Susan Rollins was an exceptional real estate agent who guided us through the purchase of our 2nd home in Colorado. Her professionalism, genuine care for her clients, and deep knowledge of the Vail Valley made her an invaluable asset in the home buying process. Even after closing, Susan has continued to provide valuable assistance, demonstrating her commitment to her clients' satisfaction.

"If I were to recommend someone to do business with, someone who is completely honest, follows through, and makes sure you understand the market and what to expect, I would recommend Susan Rollins."

Prior to listing our home in Eagle-Vail, we interviewed four top realtors, including Susan Rollins. Even before we had finished lining up all the interviews, Susan had arranged - with no obligation to us - for contractors to provide quotes and timelines for needed repairs. Simply put, from the start she outworked the competition, giving her a huge head start in our selection process. We were not disappointed. Her proactive nature, hard work, and preparation paid off. We were able to get the necessary repairs done reasonably and on time and had a full price cash offer in hand within hours of listing. Her integrity and work ethic standards are very high and we would wholeheartedly recommend Susan to anyone listing property in the Vail valley as a singularly thoughtful, thorough, and effective realtor.

 

"[Susan Rollins] is incredibly knowledgeable of the Vail Valley...Through her knowledge she was able to steer us in the right direction."

Susan, We want to thank you so much for your help with the purchase and then the sale of our favorite home almost 20 years later. We loved this home more than any other and it was a tough decision for us to sell. But your understanding and expertise made the process so much easier and seamless. We couldn’t have done it without you.   Thank you again so much!

"[Susan] did a great job with the seller's agent...She was able to negotiate a price for us that we thought was extaordinary given the market."

Susan has provided exceptional real estate and lifestyle services in Vail, Colorado. We are pleased with their professionalism AND our experience! Thank you, Susan and Team!